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How it works

From “do I need this?” to registered

A simple process with no surprises. You always know what happens next, who does it and what it costs.

  1. 01

    First check

    You tell us where you ship, what you sell and roughly how much. We tell you what applies, with sources, and what doesn't.

  2. 02

    Written offer

    The scope, the price and the third-party fees (schemes, representative), in writing, before you pay anything.

  3. 03

    Your data

    We send a short checklist: company details, brands, packaging types and weights. We help you estimate weights.

  4. 04

    Registration in your name

    LUCID and the other registers, scheme contracts and the representative. Done together with you, step by step.

  5. 05

    Reports & reminders

    Quantity reports and reminders before deadlines. If you start shipping to a new country, we check what changes.

The German process in detail

From an empty account to your first quantity report.

  1. 01

    Create a LUCID account

    Sign up on the ZSVR portal and confirm your email. Registration is free.

  2. 02

    Enter your master data

    Company name, address, VAT number and tax reference, exactly as in your marketplace account. Sellers abroad add their authorised representative here.

  3. 03

    Add your brand names

    The brands shown on your packaging. No brand? Enter your company name.

  4. 04

    Sign a dual-system contract

    License the packaging that reaches consumers (boxes, filler, tape) with a dual system. The fee depends on weight and material.

  5. 05

    Report your quantities

    Report the same quantities in LUCID that you licensed with the dual system, and keep them in sync.

Sellers based abroad name their authorised representative already in step 2, and the representative then takes over steps 4 and 5. Registering in LUCID stays your own duty.

Source: ZSVR

Good to have ready

  • Company registration and VAT/tax numbers
  • Your marketplace seller account details (they must match)
  • A list of your brands
  • Your typical packaging: box sizes, mailers, filler, tape
  • Order numbers per country for the last 12 months, or an estimate

Not sure where you stand?

Tell us what you sell and where you ship. We'll tell you what applies, even when the answer is "nothing".

Ask us to check