Guide · Etsy & Amazon
Packaging EPR for Etsy and Amazon sellers selling to Germany
If Amazon, Etsy or another marketplace asks for your LUCID number, or has blocked your listings in Germany, here is why, and what to do in order.
Facts checked:
Why the marketplace asks
German packaging law makes marketplaces check that sellers shipping packaged goods to German customers are registered in LUCID. If the marketplace can't match a valid registration to your seller account, it must stop your offers. It isn't the marketplace being difficult. It's avoiding its own liability.
The block usually has one of three causes:
- You never registered. Common with sellers who assumed the marketplace or a fulfilment service “handled it”.
- Your data doesn't match. The company name, address or VAT number in LUCID differs from your seller account.
- You relied on someone else's number, for example a print-on-demand provider's. If you are the producer, the registration must be in your own name.
What to do, in order
- Based abroad? Find an authorised representative first. Since 12 August 2026 you need one to finish the LUCID registration. See authorised representative.
- Register in LUCID with the same company data as in your seller account.
- License your packaging with a dual system (via your representative, if you have one).
- Report your quantities in LUCID, matching the dual-system contract.
- Enter your LUCID number in the marketplace's EPR / compliance section for packaging in Germany.
If the marketplace rejects your number, look for a mismatch between LUCID and your seller account first. Fix the data; don't create a second registration.
Etsy, Amazon, Shopify: is it different?
The legal duty is the same: it sits with the producer, usually you. What differs is where you enter the number. Marketplaces ask for it in their compliance settings; your own Shopify store has no such check, but the duty still applies.
How long does it take?
It depends on whether your company data is ready, how quickly your representative and dual system confirm, and how long the marketplace takes to validate. We'll give you an estimate for your case after a first check, not a promise.
Questions
Does Etsy or Amazon register me in LUCID?
I use FBA. Am I still the producer?
Do I need a LUCID number for my own Shopify shop too?
Not sure where you stand?
Tell us what you sell and where you ship. We'll tell you what applies, even when the answer is "nothing".
Ask us to check